Privacy Policy
Last updated: August 27, 2025
Zerlio.shop operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zerlio.shop is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
🛡️Personal Information We Collect
We may collect the following categories of personal information:
- Contact details (name, address, phone number, email address)
- Financial information (payment details, transaction information)
- Account details (username, password, preferences)
- Transaction information (products viewed, purchased, returned, or exchanged)
- Communications with us (customer service messages and inquiries)
- Device information (IP address, browser type, network details)
- Usage information (website navigation, interaction times, browsing activity)
📊Sources of Personal Information
We may collect your information from the following sources:
- Directly from you when you place orders or contact us
- Automatically through our Services, including cookies and similar technologies
- From service providers that support our business operations
- From partners and third-party providers where permitted
👤How We Use Your Information
We use your personal information to:
- Provide, operate, and improve our Services
- Process and fulfill orders
- Personalize your shopping experience
- Send order updates and customer support messages
- Send marketing and promotional communications where permitted
- Prevent fraud and maintain website security
- Comply with legal obligations
🔒Disclosure of Personal Information
We may share your personal information with:
- Shopify and service providers that help operate our store
- Payment processors and shipping partners
- Marketing and advertising partners
- Affiliates or business partners involved in company transactions
- Authorities when required by law
🛒 Relationship with Shopify
The Services are hosted by Shopify. Your personal information may be shared with Shopify and used for analytics, advertising, security, and service improvements.
Shopify may collect and process information according to its own privacy practices. We recommend reviewing Shopify's Privacy Policy for more information.
🌐 Third Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these external websites. Please review their privacy policies before providing personal information.
👶 Children's Privacy
Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
🔐 Security and Retention
We use reasonable security measures designed to protect your personal information. However, no method of electronic storage or internet transmission is completely secure.
We retain your personal information only for as long as necessary for business, legal, and regulatory purposes.
✅ Your Rights
Your privacy rights may include:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of your information
- Receiving a copy of your personal data
- Opting out of targeted advertising
- Managing communication preferences
- Withdrawing consent where applicable
To exercise these rights, please contact us directly or use Shopify's Privacy Portal.
❗Complaints
If you have concerns about how we handle your personal information, please contact us. Depending on your location, you may also have the right to contact your local data protection authority.
🌍 International Transfers
Your personal information may be transferred and processed outside your country of residence. Where required, we use appropriate legal safeguards to protect your information.
🔄 Policy Updates
This Privacy Policy may be updated from time to time to reflect changes to our practices, legal requirements, or business operations. Updates will be posted on this page with a revised "Last updated" date.
💬 Contact Us
If you have any questions about this Privacy Policy or need assistance, please contact us:
Email: support@zerlio.shop